Tool & Truck Rental at The Home Depot - Westampton Township, New Jersey

Nisha Williams

Could not make online truck rental reservation b/c of an error I received. I contacted Home Depot's general customer service line and it was unhelpful. The second time I called they gave a suspicious number to call that was not affiliated with Home Depot. I then contacted the store directly, I was informed they cannot initiate a truck rental. They can only modify or edit once it is made. I contact Home Depot online support and am told that the store has to initiate it. I am frustrated by Home Depot's customer service line and their lack of support, knowledge along with their pink-sheet carbon copy responses.

S. LAMBERT

I recently purchased appliances from Home Depot in Westhampton. I later learned home Depot has an outside delivery company that was to say the least unprofessional. I was rescheduled 3 times and notified the same day the same time they was supposed to be at my house delivering. When I questioned why they told me that my appliances did not make it on the truck. You would think that the staff would be competent and aware of their capability when scheduling. Home Depot should be more careful of who they affiliate their name with being that they are such a big corporate company. Their actions is the reflection of the company as a whole. I would rather pay a little more and get better service .

Randi Radcliff

This was many years ago, but, based these reviews, nothing has changed. The outside contractors who delivered my washer and dryer dented and scratched brand new units by virtually allowing them to fall down the basement stairs, then "informed" me that I needed to "cut down my drain" for the outlet hose on the washer to fit (no: you either raise them on pallets or extend the hose!) The attitude of not giving a d*** was thick as mud. I've also encountered more than a few rude employees at this location. I haven't been back in a while, and will be out of other options when I do.

Michael Mace

This store is dog friendly, but you have to put your dog in a cart. What kind of bull is that? My dog weighs 65 lbs. How am I supposed to get him into a cart? Next time I'll drive the extra miles so I can bring my dog in like a normal person. Plus, the woman I spoke with was rude to boot.

Alexis Cedano

Rental representative has bad customer service.

Boone Hawkins

Kamal Singh

Guillermo Guzman